COMATCH: Operations

Nearly every fifth consultant in the COMATCH network has expertise in the field of Operations, which means that a large number of hand-picked profiles are available to you, whether you require a consultant, a project manager or a specialist. We can, of course, put together a high-performance team from a range of different profiles.

Digitization of the process for corporate loans or factoring

New

Banking

Process management

Consultant

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Project description
A specialized software provider of market data-based solutions was looking for a consultant to define the digital processes of corporate loans and factoring. A crucial element of this task was to identify and quantify the relevant process sections.

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Establishment of a centralized call center to enhance the service quality

New

Healthcare providers

Process management

Consultant

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Project description
One of the biggest university clinics in Europe wanted to improve the accessibility by telephone for patients and registered doctors. While establishing a central service centre the selection of suitable candidates for the call centre as well as the professional telephone training for the call agents had to be coordinated. A strong expertise in project management and experience with complex company structures were necessary for the project support.

Feedback
The client commends the good communication approach of COMATCH.

The consultant values the close cooperation with the client and COMATCH.

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New

Plant & Machinery

Lean management

Consultant

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Project description
A mid-sized provider of custom-build automation solutions aimed for the sensitising of its staff in regard to the sensible use of resources. By means of a workshop part of the staff should be introduced to Lean Management. For the realisation of the workshop an adequate industry expertise and extensive knowledge of the most important Lean Instrument was necessary.

Feedback
The client praised the simple means of communication on the COMATCH market place and the clear provision of potential candidates. The satisfactory service was guaranteed by the constantly professional support in preparation for the workshop.

The uncomplicated cooperation and the simple usability of the COMATCH platform simplified the work on the project for the consultant. Due to the clear interface the individual invoicing was intuitive and comfortable.

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All project examples

Typical subject areas covered by COMATCH in the Operations field: