Our expertise in
Opera­tions

Check out the subject areas which our consultant network covers in detail
Opera­tions

Nearly every fifth consul­tant in the COMATCH network has exper­tise in the field of Opera­tions, which means that a large number of hand-picked profiles are avail­able to you, whether you require a consul­tant, a project manager or a specia­list. We can, of course, put toge­ther a high-perfor­mance team from a range of diffe­rent profiles.

Projektbeispiele aus Opera­tions

Digi­tiza­tion of the process for corpo­rate loans or factoring
New

Digi­tiza­tion of the process for corpo­rate loans or factoring

Project industry

Banking

Functional topic

Process management

Needed support

Consultant

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Project descrip­tion
A specia­lized soft­ware provider of market data-based solu­tions was looking for a consul­tant to define the digital processes of corpo­rate loans and facto­ring. A crucial element of this task was to iden­tify and quan­tify the rele­vant process sections.

Less details

Esta­blish­ment of a centra­lized call center to enhance the service quality
New

Esta­blish­ment of a centra­lized call center to enhance the service quality

Project industry

Healthcare providers

Functional topic

Process management

Needed support

Consultant

More details

Project descrip­tion
One of the biggest univer­sity clinics in Europe wanted to improve the acces­si­bi­lity by tele­phone for pati­ents and regi­stered doctors. While esta­bli­shing a central service centre the selec­tion of suitable candi­dates for the call centre as well as the profes­sional tele­phone trai­ning for the call agents had to be coor­di­nated. A strong exper­tise in project manage­ment and expe­ri­ence with complex company struc­tures were necessary for the project support.

Feed­back
The client commends the good commu­ni­ca­tion approach of COMATCH.

The consul­tant values the close coope­ra­tion with the client and COMATCH.

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Work­shop Lean Management
New

Work­shop Lean Management

Project industry

Plant & Machinery

Functional topic

Lean management

Needed support

Consultant

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Project descrip­tion
A mid-sized provider of custom-build auto­ma­tion solu­tions aimed for the sensi­ti­sing of its staff in regard to the sensible use of resources. By means of a work­shop part of the staff should be intro­duced to Lean Manage­ment. For the reali­sa­tion of the work­shop an adequate indu­stry exper­tise and exten­sive know­ledge of the most important Lean Instru­ment was necessary.

Feed­back
The client praised the simple means of commu­ni­ca­tion on the COMATCH market place and the clear provi­sion of poten­tial candi­dates. The satis­fac­tory service was guaran­teed by the constantly profes­sional support in prepa­ra­tion for the workshop.

The uncom­pli­cated coope­ra­tion and the simple usabi­lity of the COMATCH plat­form simpli­fied the work on the project for the consul­tant. Due to the clear inter­face the indi­vi­dual invoi­cing was intui­tive and comfortable.

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Typical subject areas covered by COMATCH in the Opera­tions field:

  • Asset opti­mi­sa­tion
  • Digi­ta­li­sa­tion
  • Lean manage­ment
  • Lean service operations
  • Procu­re­ment optimisation
  • Product deve­lop­ment
  • Produc­tion optimisation
  • Process manage­ment
  • Supply chain management
  • Sustain­able production