Typical star­ting point of client

• Turnover and profit are to be improved by syste­matic and sustainable increase of sales and leadership skills of the several teams
• This requires the intro­duc­tion of a new model of sales and leadership skills for the diffe­rent people respon­sible for sales (from tele accounts to inter­na­tional KAM and area mana­gers)

Inno­va­tive approach

• Custo­mized skills analysis of the status quo of each employee (sales people & and mana­gers) regar­ding their percep­tion of them­selves and of others by applying the patented online Ampel­tool®
• Based on the results of the analysis, thematic work­shops are assi­gned to the employees (e.g. hand­ling objec­tions, price nego­tia­tion, deal-closing skills)
• Country-specific group coaching
• Indi­vi­dual coaching of mana­gers as multi­pliers and lear­ning faci­li­ta­tors in the change process
• Moni­to­ring of the imple­men­ta­tion rate of the concrete indi­vi­dual points to improve of all parti­ci­pants by means of two weekly email remin­ders and online moni­to­ring
• Inter­cul­tural adap­tation of the skills and coaching to country speci­fics (beyond language)

Typical effect/result

• Growing awareness and moti­va­tion to learn of the parti­ci­pants as the program is custo­mized to the team, company and envi­ron­ment
• Measurable impro­ve­ment of skill (e.g. in atti­tude and beha­vior) by moni­to­ring, increase of e.g. 50% to 69%
• Imple­men­ta­tion rate of up to 90% of the indi­vi­dual points to improve
• Impro­ve­ment of the KPI as sales figures, deal-closing or share rates of around 14%