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General

It's important to us that you understand when the use of COMATCH makes sense and what the benefits of COMATCH are.

Who are the clients of COMATCH?

Our clients are compa­nies of all indu­stries and sizes with chal­len­ging projects and consul­tan­cies which want to close resource or exper­tise gaps temporarily.

What type of projects can benefit from the support of COMATCH?

COMATCH helps you find top manage­ment consul­tants or specia­lised experts for your important projects. Should you be looking for a programmer, desi­gner or researcher/scientist other market­places are probably better suited for you. We would be happy to discuss whether it makes sense for you to work with us on your project. Just call us.

When should I use inde­pen­dent COMATCH consul­tants instead of my own employees?

There are two scen­a­rios in which the use of COMATCH consul­tants makes sense:

1. Resource gap: you lack internal resources to carry out a specific project within your organisation.
2. Exper­tise gap: you lack internal exper­tise necessary for a specific project (e.g. country expe­ri­ence, special func­tional knowledge).

COMATCH consul­tants will work along­side with your staff on a project. COMATCH completes your own work­force without substi­tu­ting it.

Why is COMATCH so much cheaper than conven­tional top consultancies?

COMATCH has no perma­nent consul­tants or part­ners, a very lean orga­ni­sa­tional struc­ture and effi­cient processes. The resul­ting cost savings are passed on directly to consul­tants and clients, which creates a win-win situation.

How does COMATCH ensure excel­lent service and a successful project?

The quality assurance of COMATCH is based on 3 pillars:

1) We select consul­tants rigo­rously based on the CV and personal interviews.
2) We provide consul­tants with best prac­tices, espe­ci­ally for the project start and offer you, as a client, to fill out an interim feed­back on the project progress at the end of each month.
3) At the end of each project there is an insti­tu­tio­na­lised feed­back for the consul­tant that allows you to express any dissa­tis­fac­tion and to have a struc­tured discus­sion with the consul­tant. Part of this feed­back in the form of a simple score will be trans­par­ently displayed on the profile of the respec­tive consul­tant. Over time this mecha­nism leads to increased quality trans­pa­r­ency on the COMATCH market­place and there­fore support in the selec­tion of consul­tants for future projects.

How does COMATCH ensure confi­dential hand­ling of sensi­tive client data?

Confi­dentia­lity is one of the highest prio­ri­ties for COMATCH. We only share company infor­ma­tion with consul­tants, to whom you have given your explicit consent and all consul­tants are contrac­tually bound to abso­lute confi­dentia­lity. An addi­tional, bila­teral NDA between you and the consul­tant is of course possible at any time. The confi­dentia­lity also works the other way round – so you also get the CV details and contact details only after the consul­tant agrees on it.

Which costs occur when using COMATCH?

The regi­stra­tion and project request are comple­tely free for clients. Only after successful recruit­ment appro­xi­mately 15% of the consultant’s daily rate costs incur.

Project initiation phase

The project initiation phase offers as many degrees of freedom as possible, assuring the query of relevant information for a successful project at the same time.

How long does it take before a project can start?

COMATCH is capable of finding consul­tants for your project very short-term (within 48 hours). However, ten working days between the project brie­fing and the start of the project would be ideal.

What should I know before I create a project briefing?

From our vast expe­ri­ence as manage­ment consul­tants we know how important a good project brie­fing is. On one hand, it includes the general condi­tions such as dura­tion, budget and requi­re­ments on the consul­tant, on the other hand before star­ting a project you should define very precisely what you want to achieve with the project. Only if you are aware which problem you want to solve and what the desired end products are they can be clearly commu­ni­cated and worked on purposefully.
The COMATCH online inter­face helps you to write a precise project brie­fing. If you have any questions do not hesi­tate to call an account manager (+49-(0)30-85767542).

Can I choose whether the consul­tants work on-site or from home?

You can deter­mine the work mode for your project. Only consul­tants matching your preferred working mode are suggested.

Can I choose how the sett­le­ment with the consul­tant takes place?

You have several options to make the sett­le­ment with the consul­tant You can decide whether the work will be billed on an hourly or half-day/day basis. In addi­tion, you can decide how the travel expenses shall be billed. Here you have the possi­bi­li­ties for billing based on a fixed daily rate or an accu­rate accoun­ting of submitted invoices available.

How are the consul­tants chosen for the project?

COMATCH uses an intel­li­gent matching algo­rithm to iden­tify suitable consul­tants based on the project brie­fing. These are then screened indi­vi­dually again, so at the end two to three consul­tants are proposed for a project. The final deci­sion for or against a consul­tant is of course up to you.

How do I decide which of the sugge­sted consul­tants fits the project best?

You can decide whether you want to make this deci­sion based on the CV, a tele­phone inter­view or a personal interview.

Which contracts need to be signed before the project starts?

The admi­ni­stra­tive effort for the conclu­sion of the contract is reduced to a minimum. As a client you enter into a contract with COMATCH (consi­sting of the terms and condi­tions and indi­vi­dual offe­rings for each project). A contract with each indi­vi­dual consul­tant is not necessary. But you can sign an addi­tional bila­teral NDA with the consultant.

Project phase

The administrative costs are reduced to a minimum for you, but there are activities in which you can support the project.

What happens in case of disagree­ment with consultants?

During the daily inter­ac­tion and the monthly interim feed­back unde­si­rable deve­lop­ments can be commu­ni­cated and discussed at an early stage. If problems should still occur with a consul­tant, please contact your personal Account Manager imme­dia­tely. They will find a solu­tion as soon as possible.

How can I best support a/the consultant/s during a project?

As a client you take, as does the consul­tant, a major respon­si­bi­lity for the project’s success. You are respon­sible for ensu­ring that suffi­cient internal resources are made avail­able for the project. For example:

– That an internal project manager is deter­mined for major projects, who is dedi­cated to and avail­able for the project at least one day a week.
– That the project deci­sion-makers are involved in the deci­sions on time.
– That the rele­vant know­ledge holders in your company have suffi­cient time to provide information.

What special respon­si­bi­li­ties do I have during the project on the COMATCH marketplace?

In addi­tion to the regular enga­ge­ment with the project’s content and the navi­ga­tion of the consul­tant, there are three specific tasks in a project with COMATCH:

1) comple­ting a monthly interim feed­back to iden­tify and to discuss problems early
2) checking the activity tracker of the consul­tant and payment of the monthly bill
3) filling out a final feed­back for the consul­tants and COMATCH

How does the payment of consul­tants work?

You pay COMATCH and COMATCH pays the consul­tants. To do this, you receive a state­ment from COMATCH inclu­ding the activity tracker of the consul­tant at the end of each month. You check the activity tracker, approve it and pay the outstan­ding amount. As soon as we receive your payment, the consul­tant will be paid by us. The payments will be made by a bank transfer.

Why is there a final feed­back for the consultants?

The final feed­back for consul­tants has two major benefits:

1) It increases the trans­pa­r­ency of the consul­tant choice on the COMATCH market­place, as the cumu­la­tive valua­tion of a consul­tant is visible by future clients.
2) You give the consul­tant an oppor­tu­nity to develop on the basis of construc­tive feed­back and to build a repu­ta­tion on the COMATCH marketplace.

Continued cooperation with consultants you met via COMATCH

We hope that you are satisfied with the work of the independent consultants and therefore are interested in further cooperation.

Can I hire consul­tants, which I found via COMATCH, later bilaterally?

We hope that you want to use the COMATCH service even with repeated employ­ment of a consul­tant. If that is not the case and you want to work with a COMATCH consul­tant bila­te­rally, depen­ding on how long ago the previous employ­ment was, a so-called finders fee of up to 17.5% of the consultant’s daily rate for over 3 months becomes due.

Can I hire a consul­tant who has left a very good impres­sion as an employee after the project?

Of course you can employ the COMATCH commu­nity consul­tants after a project end as contract employees. We collect a very low commis­sion of 20% of annual salary compared to head hunters.

Registration

We have kept the registration process as simple as possible but need some information to keep the quality among consultants on our marketplace as high as possible.

Do I have to pay anything if I want to be included in the COMATCH consul­tant network?

No. COMATCH is 100% free for consultants.

What criteria do I have to meet to become part of the COMATCH community?

To become part of the COMATCH network, you should have studied (with degree of Master or PhD) at a presti­gious inter­na­tional univer­sity and at least have 2 years expe­ri­ence in a high-class consul­ting envi­ron­ment (manage­ment consul­tancy, auditing or invest­ment bank) or have 10 years of profes­sional expe­ri­ence with a clear indu­strial and func­tional focus. Each profile is checked in a dedi­cated appli­ca­tion process. Anoma­lies or false infor­ma­tion in a CV result in rejec­tion of the application.

Can I regi­ster while working full-time?

Yes. You can regi­ster on COMATCH while you have a full-time job. We want to support you in your profes­sional reori­en­ta­tion phase and give you an idea what kind of projects are waiting for you. It is necessary to have at least 10 hours per week (or more, depen­ding on the project) for the project work.

Can I apply without consul­ting experience?

Sure. We are deter­mined to bring real indu­stry experts and top manage­ment consul­tants toge­ther. We believe that the blend of indu­stry expe­ri­ence and consul­ting skills is the key for sustain­able project success. However, you should at least have 10 years of profes­sional expe­ri­ence with a clear indu­strial and func­tional focus.

How and where will my personal infor­ma­tion be used?

We treat your data strictly confi­dential and use the personal infor­ma­tion only for the internal matching process. Specific details can be found in our data protec­tion policy .

Matching process

We try to find the best consultant for the project using our matching algorithm and at the same time regulate the formalities of the selection process.

What infor­ma­tion is used for the matching logic?

We have deve­loped a matching algo­rithm based on personal quali­fi­ca­tions (expe­ri­ence, role, indu­stry and func­tional exper­tise), indi­vi­dual prefe­rences (working hours, place of work, minimum project dura­tion, daily rate) and the project feed­back which proposes suitable indi­vi­duals or team combinations.

How do I make my profile as attrac­tive as possible?

Fill out your profile in detail to diffe­ren­tiate yourself from other consul­tants. Moreover your preserved project feed­back and the required daily rate play a decisive roles in the consul­tant selec­tion by the client.

What is the time­line for a project proposal?

You get the infor­ma­tion that we have proposed a project to you on the COMATCH market­place and via email. After that you have two working days (or 4 working days if the client asks for submis­sion of a Mini-LOP) to decide whether you wish to accept the project and if need be with which other consul­tants you want to work together.

What if I have questions about the project briefing?

The project brie­fing provides a preli­mi­nary project descrip­tion and is already in great detail. Any addi­tional questions can be discussed directly with the client before the offi­cial start of the project.

What is a Mini-LOP?

So-called Mini-LOPs are small text docu­ments (about 2 pages) that show the planned course of the project. Clients have the possi­bi­lity to request a Mini-LOP in order to decide between the candi­dates for a project.

What influ­ence do I have in the team assembly of COMATCH?

You have full control. We propose indi­vi­dual team members according to our matching algo­rithm. After that team members have the oppor­tu­nity to contact each other. The final deci­sion whether you accept the project and with which team members you would like to colla­bo­rate is always with you.

What can I expect when the client wants to inter­view me?

In general, the inter­views differ from topic to topic and client to client. However, the account manager of the respec­tive project will share as much infor­ma­tion as possible so that you can prepare yourself for the project.

Based on what criteria are roles assi­gned on the project?

The parti­cular role assi­gned on a project (consul­tants, project mana­gers or expert) depends on the project requi­re­ments, your rele­vant exper­tise and your previous profes­sional expe­ri­ence (inside and outside of COMATCH). It may happen that you also have diffe­rent roles in diffe­rent projects.

Project phase

To ensure a high quality for the client we have developed tools that support a smooth project flow.

What happens if I get chosen for a project?

The process slightly differs depen­ding on whether you have been selected as an indi­vi­dual consul­tant or as part of a team. A COMATCH best-prac­tice kick-off will be sent to you once you have been selected for a project.

What happens if the project brie­fing changes again?

It is possible that the project brie­fing must be slightly changed again. At the same time it is important that the adap­ta­tion happens in close coor­di­na­tion between the client and you and that COMATCH will be informed about larger adap­ta­tions such as project scope, time­line or final products. This is for your own good in case there should be disputes.

Do I have to docu­ment my work activity?

Yes. In order to ensure a smooth payment process it is necessary to report the working hours with a brief descrip­tion of activi­ties through our user-friendly activity tracker. The client receives this infor­ma­tion to view and must approve it.

Who do I invoice and how?

You invoice directly to COMATCH. The bill is easily created when comple­ting the activity tracker and sent to us directly. You do not need to make any manual extra effort.

How does the payment of a project work?

The payment for a project takes place on a monthly basis in each case no later than 35 working days after the end of the previous calendar month. For this the time worked shall be submitted via the COMATCH activity tracker and approved by clients. During short projects (up to 4 weeks) the payment will be made 35 working days after the end of the project.

Why is there an interim feedback?

Project progress and overall satis­fac­tion with the work should be discussed in the daily inter­ac­tion with the client. With the inter­me­diate feed­back we want to give the client a proce­dural oppor­tu­nity to express satis­fac­tion with the indi­vi­dual consul­tant or with the whole project. The interim feed­back is there­fore a supporting tool to ensure the highest service quality.

What happens in case of disagree­ment with the client?

Should it come to disputes with the client or other team members during the project please inform COMATCH as soon as possible. COMATCH will then act as a mediator and support rapid removal of the problem.

Feedback

In our point of view feedback is an important factor for the personal development. Therefore we have a institutionalised feedback system.

How will my perfor­mance be evaluated during the project?

At the end of each project, a compre­hen­sive feed­back is obtained by the COMATCH market­place. This includes a feed­back from your client and possibly also a feed­back from other team members. Indi­vi­dual feed­back on parti­cular projects is appre­ciated. You can find your overall rating for all projects in your personal space on the right side.

Which role does the received feed­back play?

The project feed­back is an important factor for the matching algo­rithm for new projects. The better your overall score, the greater your chance to be sugge­sted for new projects.

Do I have to give feed­back to team members?

Yes, we believe that feed­back is a useful element for personal growth. This is why submit­ting feed­back is compul­sory and we also recom­mend to discuss this feed­back perso­nally. The final salary is also only paid after you submit the feedback.

What conse­quences does nega­tive feed­back have?

Initi­ally, none, because some­thing like this can happen. But the highest quality of service for our clients is one of our core values. If you get bad reviews over two conse­cu­tive times or get bad reviews for more projects, we reserve the right to end your membership in the COMATCH community.

Opportunities through COMATCH

We value your work and want to offer you personal growth opportunities.

Are there career paths within the COMATCH marketplace?

Yes. Based on your project feed­back and amount of sold project days you can qualify for the next follo­wing role. For example, you can “rise” from a consul­tant to a project manager.

Can I use the COMATCH market­place for the imple­men­ta­tion of my own project?

Sure! You can use the COMATCH market­place to find an appro­priate team or a suitable consul­tant for a project that you have acquired yourself. The sepa­rate use of feed­back, contract and payment processes is also possible. Contact us – we’ll send you an offer.

Can I work with clients who I have met over COMATCH bila­te­rally later?

We hope that the client is satis­fied with your work and wants to continue working with you. In the case the client wants to work bila­te­rally however, depen­ding from how long ago the previous employ­ment was, a so-called intro­duc­tion fee of up to 17.5% of your daily rate for over 3 months becomes due.